A Time-Block Agreement with NewSunNetworks provides businesses with computer network insurance that includes a guaranteed onsite and/or remote service for any issue.
These contracts are pre-paid by the client and constructed in increments of 5, 10, 20, or 40 hours. These contracts are basically a block of hours purchased up-front for computer network services and are good for a term of five years.
Benefits include:
- Discounted hour rates
- Service Level Agreement guaranteeing specific onsite and remote response times
- Computer Network Insurance
- Full documentation of your Network
- Network security
- Priority scheduling over out-of-contract clients
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